Frequently Asked Questions
Everything you're wondering
Honest answers about permanent makeup, booking, and healing. If your question isn't here, reach out — no question is too small.

Permanent Makeup Basics
What is permanent makeup (PMU)?
Permanent makeup is the art of implanting cosmetic pigment into the upper layers of the skin to enhance features — brows, lips, and eyes — with results designed to look natural and to last for years, not hours.
Is permanent makeup safe?
Safety is the studio's first priority: single-use sterile needles, professional-grade pigments, strict hygiene for every client, and a review of your health history before any procedure. It is still a cosmetic tattoo, so it is not risk-free — swelling and redness are a normal part of healing, colour can settle unevenly, and rarely there can be infection or a reaction to pigment. Some health conditions and medications also mean permanent makeup is not right for you. Your consultation and consent form go through all of this for your own situation before anything begins.
Will my results look natural?
Natural results are the entire philosophy of the studio — 'look like yourself, only better.' Every shape and shade is custom-designed for your face, and nothing is done until you approve the design in the mirror.
How long do results last?
Microblading typically lasts 12–24 months; lip blush 2–3 years; permanent eyeliner 2–4 years. Skin type, sun exposure, and lifestyle all affect longevity.
Does it hurt?
Professional topical numbing is applied before and during every PMU procedure, and most clients are surprised by how comfortable it is. Sensitivity does differ from person to person, and some areas are more tender than others — tell Narmela at any point if you would like a pause.
Booking & Appointments
How do I book an appointment?
Book online through the Book Now page — choose your service, pick an available date and time, and secure your appointment with a $50 deposit. You can also call or text 647-865-9704.
Why is a deposit required?
A $50 deposit secures your appointment time and is applied toward your service total. Reschedule with at least 48 hours' notice and your deposit moves with you to the new date, one time, free of charge. A second move forfeits the deposit, even with 48 hours' notice, and a new deposit books the new date. Cancel outright with at least 48 hours' notice and the deposit is refunded in full. Cancellations or reschedules with less than 48 hours' notice, and no-shows, forfeit the deposit. Full details are on the Booking Policy page.
What are the studio hours?
Monday through Saturday, 9:00 AM to 5:00 PM. The studio is closed on Sundays.
Where is the studio located?
932 Eglinton Ave West, Toronto — proudly serving clients across Toronto and the GTA.
Who qualifies for touch-up pricing?
Touch-up pricing is only for work originally done at Narmela PMU Studio, and it depends only on how long it has been since your first session — not on whether you had an earlier touch-up. Microblading: $120 up to 2 months after your first session (ideally at 4–6 weeks); $300 after 2 months and under a year; full price ($450) at a year or more. Lip blush: $150 from about 40 days to 2 months after your first session; $300 after 2 months and under a year; full price ($450) at a year or more. Eyeliner: $120 at 4–8 weeks after your first session; $250 after 8 weeks and under a year; full price ($350) at a year or more. Work originally done by another artist must be assessed in person first and does not automatically qualify for touch-up pricing.
Preparation & Healing
How should I prepare for a PMU appointment?
Avoid alcohol and caffeine for 24 hours before your appointment. If you take aspirin, ibuprofen, fish-oil supplements, blood thinners, or other medications that may increase bleeding or bruising, ask your doctor before making any changes; please don't stop prescribed medication on your own. Avoid retinol near the area for one week, and don't come with sunburn or active blemishes in the treatment area. Full details are on the Pre-Care & Aftercare page.
What is the healing process like?
Expect the area to appear darker and more defined for the first week, then soften as it heals. Surface healing takes 7–14 days; true healed colour settles by 4–6 weeks.
Can I wear makeup after my procedure?
Keep makeup off the treated area until it has fully surface-healed (about 10–14 days). Everywhere else is fine.
Who is not a candidate for PMU?
PMU is not performed on clients who are pregnant or nursing, or undergoing chemotherapy. Some skin conditions in the treatment area — active eczema, psoriasis or dermatitis, a flare-up or infection, or a tendency to keloid scarring — also mean it isn't right for you, and some medications and health conditions need your doctor's clearance first. This isn't a complete list: if anything here sounds like you, call or message before you book.